Website Assistant
Analytics
Conversations and performance — Today
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Conversations
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Messages
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Today
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Avg response
Performance
Response-time percentiles from raw data. Median is the middle chat. p95 is “slower than 95% of all chats”. Green < 5s, amber 5–10s, red > 10s.
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Total chats
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Median
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p95 · Good
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Errors (24h)
Breakdown
Devices
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Languages
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Browsers
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Helpful Rating
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Recently downvoted questions
No downvotes yet — the assistant is being well received.
Recent Conversations
| When | Question | Device | Language | Time |
|---|---|---|---|---|
| Yesterday, 07:08 | Where do I send email for new phone | Android | English | 1.43s |
| Yesterday, 07:05 | How do I fill application for a phone | Android | English | 2.96s |
| Yesterday, 06:30 | I need a phone | Android | English | 3.54s |
| 27 Jul, 08:56 | Where are your workshops delivered? | Desktop | English | 4.2s |
| 16 Jul, 07:41 | Where are you address please | Android | English | 0.95s |
| 16 Jul, 07:35 | Are your sessions free? | Desktop | English | 2.66s |
| 14 Jul, 09:45 | What help do you provide with phones, laptops, tablets, email, online forms, ban | Desktop | English | 6.53s |
| 14 Jul, 08:53 | How do I access support? | Desktop | English | 2.83s |
| 14 Jul, 08:47 | Do you provide free devices or internet access? | Desktop | English | 7.03s |
| 14 Jul, 08:43 | Where are your workshops delivered? | Desktop | English | 3.94s |
| 13 Jul, 12:42 | Can I refer myself or someone else? | Android | English | 1.02s |
| 13 Jul, 12:41 | Are your sessions free? | Desktop | English | 1.15s |
| 13 Jul, 12:38 | Can I refer myself or someone else? | Desktop | English | 1.63s |
| 13 Jul, 12:38 | Where are your workshops delivered? | Desktop | English | 1.93s |
| 30 Jun, 09:32 | Hi, pls I want to do volunteer work as IT support officer | Desktop | English | 3.71s |
| 23 Jun, 22:27 | Hi, pls I want to do volunteer work as IT support officer | Android | English | 11.35s |
| 23 Jun, 10:32 | How do I access support? | Desktop | English | 14.72s |
| 18 Jun, 09:06 | Are your sessions free? | Desktop | English | 3.94s |
| 17 Jun, 09:22 | Do you provide free devices or internet access? | Desktop | English | 5.73s |
| 17 Jun, 09:16 | Do you provide free devices or internet access? | Desktop | English | 6.48s |
